Overview

Hooq copies work between two Jira projects and keeps the copies up to date. Each pair of projects, together with the rules for how they are synced, is called a Hooq.

What a Hooq does

• When a work item is created in one project, Hooq creates a copy in the other project.
• When a mapped field changes, Hooq updates the copy.
• Hooq moves the copy through statuses that you match in the Workflows tab.
• Hooq copies new comments and attachments, including inline images and files shown inside descriptions and comments.
• Hooq shows the linked pair in a panel on every work item that is part of a Hooq.

Two kinds of Hooq

Those two names are exactly what you see when you create a Hooq.

How you work with it

1. Open Hooq from the Apps menu in Jira (Jira administrators only).
2. Create a Hooq and choose its projects.
3. Set up the tabs under Configuration: Work Types, Fields, Defaults, Workflows, Comments, Attachments and more.
4. Publish the configuration, then start the Hooq.
5. Use the Hooq - Work Sync Panel on any work item to see its partner, resync it, or send a comment or attachment. Every user can use the panel; the Hooq page is for Jira administrators only.

Things Hooq never does

• Hooq never deletes the copy when you delete the original. It marks the pair as no longer Hooqed instead.
• Hooq never sets itself as the assignee of a work item.

Related pages

• Before you start
• Set up a Hooq
• What to expect