Keep work in step across Jira projects

Hooq - Secure Work Item Sync for Jira copies work items between two Jira projects, on one Jira Cloud instance or across two instances, and keeps the copies up to date.

This help centre is for Jira administrators and team members. It takes you from the first connector to a running Hooq, step by step.

Start here

Overview

What Hooq does and how the pieces fit together.

Before you start

Requirements, permissions and a short planning checklist.

Connectors

Link two Jira instances. Only needed between different instances.

Set up a Hooq

Create, configure, publish and start your first Hooq.

What to expect

What syncs, what does not, timing, limits and by-design behaviour.

How-to guides

Short task guides with screenshots.

When something is not right

FAQ

Quick answers to common questions.

Troubleshooting

Find the cause and fix it.

Release notes

What changed in each release.

Reference

Glossary: the words used in Hooq, in plain language.
Privacy policy
Trust center: security, data handling and incident response.
Status

Choosing a sync app? See the 57 questions to ask any Jira to Jira sync app and Jira to Jira sync apps compared.

Want to raise a ticket? Click here (opens in a new tab)