Hooq help centre
Keep work in step across Jira projects

Hooq - Secure Work Item Sync for Jira copies work items between two Jira projects, on one Jira Cloud instance or across two instances, and keeps the copies up to date.
This help centre is for Jira administrators and team members. It takes you from the first connector to a running Hooq, step by step.
Start here
Overview
What Hooq does and how the pieces fit together.
Before you start
Requirements, permissions and a short planning checklist.
Connectors
Link two Jira instances. Only needed between different instances.
Set up a Hooq
Create, configure, publish and start your first Hooq.
What to expect
What syncs, what does not, timing, limits and by-design behaviour.
How-to guides
Short task guides with screenshots.
When something is not right
FAQ
Quick answers to common questions.
Troubleshooting
Find the cause and fix it.
Release notes
What changed in each release.
Reference
- Glossary: the words used in Hooq, in plain language.
- Privacy policy
- Trust center: security, data handling and incident response.
- Status
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