Hooq help centre
Before you start
Check these points before you create your first Hooq.
Requirements
- Jira Cloud. Hooq is an Atlassian Forge app for Jira Cloud. It is installed from the Atlassian Marketplace.
- Hooq installed on every site you want to sync. A sync between two different sites needs Hooq on both sites. A sync between two projects on one site needs it on that site only.
- Two projects. Decide which projects you want to connect and which work types should be copied.
Permissions
- The Hooq page in the Apps menu is shown to Jira administrators only. Ask a site administrator if you cannot see it.
- For a sync between two sites, a Jira administrator on each site is needed: the connector is set up in the Hooq Global Settings page on both sites, and the other site approves your Hooq request.
- Team members do not need the Hooq page. Every user who can see a work item can use the Hooq - Work Sync Panel on it: Resync, add a comment and add an attachment.
- All other Hooq pages and actions are for Jira administrators. A regular user who reaches one gets the message This action is restricted to Jira administrators.
- The Hooq dashboard gadget is for Jira administrators only for now. A regular user sees Hooq dashboard data is available to Jira administrators. in the gadget.
Plan your mapping
Write down, before you start:
- Which work types in project A match which work types in project B.
- Which fields should be copied (Summary, Description and Priority are a good start).
- Which statuses in project A match which statuses in project B. A status you do not match does not move the copy.
- Whether comments and attachments should go both ways or only one way.
Related pages
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